At our core, we are a technology company. We have an acute understanding of the relationship between people, businesses, and useful technology. This understanding helps us to achieve sustainability within our DLM capabilities and solutions.
When entering into a DLM partnership with 2NDGEAR, we work closely with our clients to develop a sustainable solution – ensuring they have access to state of art equipment today while developing a roadmap to ecologically retire or extend technology in the future. We make this process extremely easy on our clients because we have our own return and refurbishment centers. The continuation and extension of useful life of our equipment keeps electronics in the hands of those who can still use it.
At the end of useful life, equipment is returned to our DLM technology center where all equipment is received, audited, and refurbished by our Microsoft A+ certified technicians. Equipment that passes all necessary audits are remarketed to commercial and public sector schools, businesses, and organizations globally, and in some instances donated to various non-profit organizations.
Sustainability has been core to our business model for over 35 years. Our focus on all aspects of the technology lifecycle and ongoing investments in this area will ensure that we continue to help our clients implement and manage their technology in a conscious way.
1. Acknowledgement of replacement ticket and retrieval of replacement device from inventory
2. Imaging and kitting of device, along with asset and inventory management
3. Secure packaging, tracking numbers provided with real-time ticket updates
4. End user replaces device, utilizes packaging and return shipping label, and shipment sent back to Technology Center
5. Device received, repaired, asset/inventory managed, and returned to inventory